E-learning IT4IT™ FOUNDATION

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You’ve reached the online center for IT4IT Foundation training and Certification.

Gain knowledge of the terminology, structure, and basic concepts of the IT4IT Standard, and understand the core principles of the IT4IT Reference Architecture and the IT Value Chain!

This course has been fully accredited by The Open Group.

Why you Should Take This Course:

The purpose of this IT4IT Foundation course is to provide validation that the candidate has gained knowledge of the terminology, structure, and basic concepts of the IT4IT Standard in order to pass the IT4IT Foundation (level 1) exam.

In addition, students must understand the core principles of the IT4IT Reference Architecture and the IT Value Chain.

Our professional and engaging e-learning course offers you an opportunity to self-pace your learning and reduce costs. For information on a site-license, please contact us to speak with a member of our sales team.

With this course, you’ll receive 6 months access from the date of purchase as well as a FREE exam voucher to use whenever you are ready to sit the IT4IT Level 1 exam!

The purpose of learning IT4IT Level 1, known as IT4IT Foundation, is to provide validation that the Candidate has gained knowledge of the terminology, structure, and basic concepts of the IT4IT standard, and understands the core principles of the IT4IT Reference Architecture and the IT Value Chain.

The course will have an overview of the IT4IT standard, cover the basics and the core concepts and study the four value streams in depth: Strategy to Portfolio, Requirement to Deploy, Request to Fulfill and Detect to Correct.

Why Study IT4IT Foundation with 4PA ?

4PA  is an accredited global training provider for IT4IT. The course is accredited by The Open Group and meets all of the learning requirements required for IT4IT certification at foundation level.

  • A Leading Training & Consulting Organization
  • Accredited by various principals
  • World-wide presence and delivery models
  • Unique, but proven,knowledge transfer and validation techniques
  • Adds great value to the Organizations
  • Result oriented approach

The Benefits of eLearning:

  • All 4PA  courses run entirely over the web and have been carefully designed to provide the most comprehensive, interactive and flexible learning experience available. Study when it suits you – at home, at work or on the move.

  • Flexibility to learn from your desktop, laptop or tablet at your own pace, when it suits YOU. Anytime. Anywhere (an internet connection is required).

  • Our courses are easy-to-use. Students will benefit from an interactive multimedia environment that enhances the way you study TOGAF.

  • With eLearning, individuals and organizations avoid the typical costs of travel and consultancy by studying independently online.

  • Our online training courses are designed with mobility and accessibility in mind. You can access your training from any desktop computer, laptop, tablet, or mobile phone.

Released in Q4 2015, The Open Group IT4IT Reference Architecture standard is focused on defining, sourcing, consuming, and managing IT services.

The IT4IT standard reduces cost, simplifies, and brings end-to-end traceability to your IT production..

In short, the IT4IT standard enables IT management to work across the entire Value Chain in a better, faster, and cheaper way with less risk.

Why Adopt the IT4IT Standard for Your Organization?

With the IT4IT standard, The Open Group members have produced a practical and usable piece of work that underpins and enhances things like COBIT®, ITIL®, ISO, CMMI, and Agile, and it relates directly to TOGAF® 9 and ArchiMate®.

Borrowing from the management principles that transformed manufacturing, the IT4IT standard consists of a formal IT operating model, based on the value chain approach, known as the IT Value Chain, and a three-level functional reference architecture encompassing four major IT value streams.

Why does IT need the IT4IT Standard?

The IT4IT Reference Architecture provides prescriptive guidance to design, source, and manage services in a business value chain-based framework called the IT Value Chain.

Applying value chain thinking to your operations allows you to see where your weaknesses are, where the bottlenecks are and where your greatest opportunities are to improve. It gives you prescriptive guidance on how to manage your service models and life-cycles, and what kind of systems to put in place.

Organizing around the IT Value Chain professionalizes IT to the level of other key departments in the business such as Finance, Supply Chain, etc…

The data-driven IT4IT Reference Architecture enables insight for agile improvement that brings an increased IT focus on business outcomes. 

In the course, you will learn about the terminology, structure, and basic concepts of the IT4IT standard, as well as understanding the core principles of the IT4IT Reference Architecture and the IT Value Chain.

The course has been designed for Business Leaders, Enterprise Architects, Developers, IT Engineers, IT Operations, and anyone with an interest in enabling IT management to work across the entire Value Chain in a better, faster, and cheaper way with less risk.

Full Details of our IT4IT Foundation Course:

Browse the contents of this eLearning course by clicking on a module title below that you would like to know more about. Visit our exams page to find out more about sitting the IT4IT Foundation (level 1) exam.

  • Module 1: IT4IT Overview

  • The purpose of this Learning Unit is to help the Candidate understand the IT4IT Reference Architecture at an overview level.

    The candidate must be able to:

     Explain what The Open Group IT4IT Reference Architecture is and what approach it uses
     Identify the intended use of IT4IT Reference Architecture for organizations
     Identify the intended use of the IT4IT Reference Architecture for suppliers of IT management products and services
     List the guiding principles that the IT4IT Framework adheres to
     Demonstrate understanding of the IT Value Chain
     Briefly describe the difference between the primary activities and supporting activities in the IT Value Chain
     List the primary activities of the IT Value Chain
     the supporting activities of the IT Value Chain
     Explain the difference between value chain and value stream
     Briefly describe how the IT value chain supports the IT service life-cycle
     Briefly describe how the four value streams manage the full service life-cycle

  • Module 2: Definitions (understand key terminology)

  • The purpose of this Learning Unit is to help the Candidate understand the key terminology of the IT4IT Reference Architecture standard.

    The Candidate must be able to understand and explain the following definitions:

     Service Lifecycle Data Object (Data Object)
     IT Value Chain
     Value Chain
     Value Stream
     Functional Component
     Service Model Backbone Data Object
     Relationship
     System of Record

    It is expected that these definitions would be covered as part of the learning in other units.

  • Module 3: Basic Concepts (Value Streams & Reference Architecture)

  • The purpose of this Learning Unit is to help the Candidate understand the Basic Concepts of IT4IT Value Streams and the IT4IT Reference Architecture.

    The candidate must be able to:

     Briefly describe an overview of the Strategy to Portfolio (S2P) value stream
     Briefly describe an overview of the Requirement to Deploy (R2D) value stream
     Briefly describe an overview of the Request to Fulfill (R2F) value stream
     Briefly describe an overview of the Detect to Correct (D2C) value stream
     Understand functional components and data objects and their relationship
     Understand the scope of S2P
     List S2P value propositions
     List S2P typical activities
     Understand the scope of R2D
     List R2D value propositions
     List R2D typical activities
     Understand the scope of R2F
     List R2F value propositions
     List R2F typical activities
     Understand the scope of D2C
     List D2C value propositions
     List D2C typical activities
     Explain the concept of the four pillars “anchoring” the IT Value Chain – the Service Model, the Information Model, the Functional Model, and the Integration Model
     Understand the IT4IT service model
     Understand the IT4IT Information Model
     Understand service lifecycle data objects
     Understand the difference between key and auxiliary data objects
     Understand the IT4IT Functional Model
     Explain functional components and how they relate to IT capability
     Understand difference between Primary Functional Components and Secondary Functional Components
     Explain interactions between Functional Components and Data Objects

  • Module 4: IT4IT Core (the Reference Architecture at high level)

  • The purpose of this Learning Unit is to help the Candidate understand the IT4IT Reference Architecture at a high level.

    The candidate must be able to:

     List the five levels of IT4IT abstractions and identify which are vendor-agnostic and which are vendor-specific
     Explain why an informal notation was chosen for Levels 1 and 2
     List the five core concepts introduced at Reference Architecture Level 1
     Explain the Level 1 class model
     Explain the objective of the IT4IT Reference Architecture as it relates to Level 1
     Explain how the IT4IT Reference Architecture uses the value stream concept
     List the three things a functional component must have
     Identify the OMG definition that is aligned contextually with the service life-cycle data object (artifact)
     Identify the constituent parts of the system of record fabric for IT management

  • Module 5: The Strategy to Portfolio Value Stream

  • The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components of the Strategy to Portfolio value stream.

    The candidate must be able to:

     Describe the objectives of the Strategy to Portfolio (S2P) value stream
     Explain the benefits of implementing S2P value stream for the business
     List the KPIs
     Explain the purpose and use of the Enterprise Architecture functional component
     Explain the purpose and use of the Policy functional component
     Explain the purpose and use of the Proposal functional component
     Explain the purpose and use of the Portfolio Demand functional component
     Explain the purpose and use of the Service Portfolio functional component
     Explain the purpose and use of the IT Investment Portfolio auxiliary functional component

  • Module 6: The Requirement to Deploy Value Stream

  • The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components of the Requirement to Deploy value stream.

    The candidate must be able to:

     Describe the goals and key objectives of the Request to Deploy (R2D) value stream
     Explain the benefits of implementing R2D value stream for the business
     List the KPIs
     Explain the purpose and use of the Project functional component
     Explain the purpose and use of the Requirement functional component
     Explain the purpose and use of the Service Design functional component
     Explain the purpose and use of the Source Control functional component
     Explain the purpose and use of the Build functional component
     Explain the purpose and use of the Build Package functional component
     Explain the purpose and use of the Release Composition functional component
     Explain the purpose and use of the Test functional component
     Explain the purpose and use of the Defect functional component

  • Module 7: The Request to Fulfill Value Stream

  • The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components of the Request to Fulfill value stream.

    The candidate must be able to:

     Describe the objectives of the Request to Fulfill (R2F) value stream
     Explain the benefits of implementing R2F value stream for the business
     List the KPIs
     Understand the primary and secondary functional components of the R2F value stream
     Explain the purpose and use of the Engagement Experience Portal component
     Explain the purpose and use of the Offer Consumption functional component
     Explain the purpose and use of the Offer Management functional component
     Explain the purpose and use of the Catalog Composition functional component
     Explain the purpose and use of the Request Rationalization functional component
     Explain the purpose and use of the Fulfillment Execution functional component
     Explain the purpose and use of the Usage functional component
     Explain the purpose and use of the Charge-back/Show-back functional component
     Explain the purpose and use of the Knowledge & Collaboration supporting function

  • Module 8: The Detect to Correct Value Stream

  • The purpose of this Learning Unit is to help the Candidate understand the objectives and functional components model of the Detect to Correct value stream.

    The candidate must be able to:

     Describe the objectives of the Detect to Correct (D2C) value stream
     Explain the benefits of implementing D2C value stream for the business
     List the KPIs
     Explain the interactions with other value streams
     Explain the purpose and use of the Service Monitoring functional component
     Explain the purpose and use of the Event functional component
     Explain the purpose and use of the Incident functional component
     Explain the purpose and use of the Problem Control functional component
     Explain the purpose and use of the Change Control functional component
     Explain the purpose and use of the Configuration Management functional component
     Explain the purpose and use of the Diagnostic & Remediation functional component
     Explain the purpose and use of the Service Level functional component
     List other IT operations capabilities not part of the D2C value stream

  • Module 9: The IT4IT Certification Program

  • The purpose of this Learning Unit is to help the Candidate understand the IT4IT Certification Program.

    The candidate must be able to:

     Explain the IT4IT Certification Program, and distinguish between the levels of certification.

If you’d like to sit your IT4IT Foundation exam you can find everything you need to know on this page!

When you think you are ready to book your exam, you can check if you are ready by taking our practice exam supplied with each course. It’s modeled directly on the real thing and is a great way to check your preparedness before you book your exam.

Pearson Vue are the authorized providers of exams for TOGAF 9, IT4IT, and ArchiMate Certification.

What you Need to Know About the IT4IT Exam:

Each eLearning course comes with a revision module that gives you an overview of the course and the key principles and concepts that you need to understand in order to pass the IT4IT Foundation exam.

Our IT4IT course comes with a FREE exam voucher that can be used to schedule your exam. When you think you’re ready, just contact us and we’ll order your exam voucher.

  • IT4IT Foundation (level 1) Exam:

     
  • This exam is the first part of a 2-part certification process for IT4IT Certification and can be taken after the completing the IT4IT Foundation e-Learning course.

    Key points to know:

     This is a multiple choice exam consisting of 40 questions
     There is a time limit of 60 minutes to complete the exam
     The exam is closed book – you cannot make use of any resources or materials during the exam
     The pass-rate for the exam is 65%: you must get 26 out of 40 questions correct
     In countries where English is a second language, the time allocated for the exam is extended to 90 minutes

    Booking the exam

    Once you have completed the IT4IT Foundation training course, you can contact 4pa  e-learning support and request your free exam voucher which can be used at any Pearson Vue test center within 12 a month period.

Why not try out a free trial module from our IT4IT Foundation eLearning course!

In this IT4IT Foundation trial module, you will learn how to understand at a high level, the core concepts and make-up of the IT4IT standard, including the IT Value Chain, the Four IT Value Streams, and the IT4IT Reference Architecture.

There’s also a free quiz at the end for you to test your knowledge!

Try the Course Before you Buy!

Like the full IT4IT Foundation eLearning course, you can access this free trial module from any device whether you are at home, at work, or on the move!

For information on an IT4IT site-license, please contact us today to speak with a member of our sales team.

IT4IT Free Trial

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