ITIL®4 Specialist: High Velocity IT (HVIT)
About this Course?
This module explores the ways in which digital organizations and digital operating models function in high velocity environments. It will help aspiring organizations, to operate in a similar way to successful digitally-native organizations. This module includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing, focusing on rapid delivery of products & services to obtain maximum value. ITIL4 Specialist High Velocity IT is aimed at IT managers and practitioners involved in digital services or digital transformation projects working within or towards high velocity environments. Accredited training for the ITIL Managing Professional modules is mandatory to enable full understanding of the core material.
Who is this course aimed at?
- Individuals studying to become ITIL 4 Experts
- Organizations and IT managers looking to increase the adaptability, speed, and efficiency of their IT operations
- IT staff who want to demonstrate their ability to thrive in high-velocity environments by achieving a world-renowned qualification
- Anyone looking to pass the ITIL 4 HVIT examination
What will you learn by taking this course?
- How to merge IT and business goals
- How to embed highly adaptive and complex systems within IT infrastructures
- How to boost the speed and quality of IT-powered services
- How to market digital and IT investments in a way that will directly create business value
- Everything needed to pass the official ITIL 4 HVIT exam
He has over 25 years of experience in creating value for organizations of all sizes. His expertise & experience in delivering training & consulting solutions can help your organization succeed faster with lesser risks.
Section ; 1- An Introduction to ITIL 4 Specialist: HVIT
This section introduces students to the main course features. The section includes:
- Course introduction
- ITIL 4 refresher
- Lesson plan
- Examination information
Section ; 2 – Introduction to High Velocity IT
This section introduces the concepts regarding the high-velocity nature of modern digital enterprises, including the demands placed on IT.
Section : 3 – The Digital Product Lifecycle
This section examines the ‘digital product lifecycle’ using the same terms as the ITIL Operating Model.
Section ; 4 – HVIT Culture
This section looks at how the fundamental concepts and guiding principles of ITIL can be used to deliver success in high-velocity IT environments.
Section ; 5 – Valuable Investments
This section shows students how digital products can contribute towards achieving value, with a particular focus on valuable investments.
Section ; 6 – Fast Development
This section demonstrates how digital products can contribute towards achieving value, this time with a focus on fast development.
Section ; 7 – Resilient Operations
This section looks at how digital products can contribute towards achieving value with a focus on resilient operations.
Section ; 8- Value Co-Creation
This section examines how digital products can contribute towards achieving value, with a strong focus on value co-creation.
Section ; 9 – Assured Conformance
This section looks at techniques and best practices used for achieving ‘assured conformance’.
Section ; 10- Practice Exam
This section features a practice exam designed to help students prepare for the official ITIL High-Velocity IT examination.
Section ; 11- Brochure
This course is designed to prepare students to sit and pass the ITIL 4 Specialist: High Velocity IT examination. In order to sit the exam, students must satisfy one of the following criteria:
- ITIL® 4 Foundation
- ITIL® v3 Intermediate (+ 17 credits)
This course comes with a FREE exam voucher and is eligible for exam pledge (a free resit on us!) – That’s how confident we are that you’ll pass first time!Before booking your exam, it will be a good idea to make sure that your device meets the technical requirements. You can do so via this online test. This test will examine the suitability of your webcam, microphone and internet connection. Please visit the PeopleCert website for more information and guidance.
ITIL 4 Specialist: HVIT exam:
- This is a multiple choice ‘Objective Test Question’ (OTQ) exam consisting of 40 questions
- There is a time limit of 90 minutes to complete the exam
- The exam is closed book, with only the provided materials being permitted for use
- The pass mark for the exam is 70%: you must get 28 out of 40 questions correct
- In countries where English is a second language, the time allocated for the exam is extended to 113 minutes
Online Exam Detail
What is ITSM?
ITSM stands for ‘IT Service Management’: using policies, procedures, and best practices to optimize IT services for clients and employees.
What is ITIL 4?
ITIL 4 is the latest iteration of ITIL, the world’s leading framework for ITSM. It offers a series of best practices to help IT-powered organizations design, develop, and continually improve their IT services.
What does the ITIL certification path look like?
Students start with ‘ITIL Foundation’. Passing the Foundation exam then enables them to choose modules in the ‘ITIL Managing Professional’ or ‘ITIL Strategic Leader’ streams.
After passing all intermediate modules, students can then move on to the rank of ‘ITIL Master’.
How does ITIL work?
ITIL provides users with a set of best practices for creating optimized IT services. It establishes cultures of continuous improvement, ensuring that users can enjoy long term benefits with IT services continually aligned with business goals and strategies.
It also aims for resource optimization and looks to continually improve essential processes.
How can ITIL benefit businesses?
ITIL 4 is a modernized framework that fully-equips users to optimize their IT practices. It creates cultures of continuous improvement, enabling organizations to deliver top-quality IT products and services whilst also continually reviewing their own processes.
ITIL 4 is also highly adaptable, not only making it future-proof but also allowing users to combine it with other popular methodologies such as DevOps.
What’s new with ITIL 4?
AXELOS is a joint venture company behind a variety of highly popular best practice frameworks, including ITIL 4, PRINCE2, MSP, and AgileSHIFT.
What other frameworks can complement ITIL?
ITIL 4 can be integrated with several other frameworks, including Agile, DevOps, and Lean. Some practitioners even use it alongside PRINCE2.
Acknowledgment: ITIL® is a [registered] trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.